Mastering Management Skills: Feedback and Feedback Culture
Develop core management skills to enhance learning, communication, and feedback in your team. Transform your leadership approach for better results and team cohesion.
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Welcome and Course Overview
FREE PREVIEWSetting Your Management Goals
FREE PREVIEWThe Formula for Achieving Skill Mastery
FREE PREVIEWSkill Mastery: Mental Representation
The Learning Process: How Adults Learn and How to Learn Better
Introduction to Learning Culture
Kolb’s Learning Framework: A Guide for Effective Management Development
Case Study: How One Team Transformed Its Culture Through Learning
FREE PREVIEWExercise: Applying Kolb’s Learning Cycle
FREE PREVIEWFeedback Mastery Self-Assessment
FREE PREVIEWIntroduction: The Power of Feedback
FREE PREVIEWIndividual Reflection Exercise: The Power of Feedback
FREE PREVIEWUnderstanding Effective Feedback
Case Study: Analyze real-world examples of both good and bad feedback.
ASSIGNMENT - Feedback analysis
The Neuroscience of Feedback: Why Some People Shut Down
Advanced Feedback Models for Managers
Extended: Feedback Models and Frameworks
Comparison & When to Use Each Model
A Step-by-Step Approach to Overcoming Discomfort and Improving Feedback Skills
Mastering Feedback for Different Situations: High Performers, Struggling Employees, and Unique Challenges
Feedback to Young Professionals vs. Experienced Experts – Insights from Research
ASSIGNMENT
FREE PREVIEWGiving Great Feedback - 4-part Formula
Giving Advice May Increase Motivation and Confidence
The Role of Feedback: Correcting Self-Assessment Errors & Driving Growth
Creating a Feedback Culture
How to Communicate Your Feedback Culture
Feedback Impact Report - Issue #1
Feedback Culture Pillar Initiatives
Assessment of the Feedback Culture We Developed
FREE PREVIEWEnsuring The Successful Adoption
Feedback Integration System - Supercharge the Feedback Culture
Personalized Development Plan for Manager: Mastering Feedback-Driven Collaboration
Next Steps in Your Leadership Journey: Making Feedback Work for You
We set out to build the best feedback course - and we’re confident we’ve come close. Your growth and results are our measure of success.
Video Lessons – Practical, Engaging, and Science-Backed. Short, actionable videos on how to give, receive, and apply feedback effectively -- Covers essential models: SBI, COIN, SCARF, Radical Candor, Feedforward -- Real-world examples and leadership scenarios. Handling defensiveness -- Feedback for High Performers, Struggling Employees, and Unique Challenges -- Feedback to Young Professionals vs. Experienced Experts
Optional Upgrade: 1:1 Mentorship Call (90 Minutes) -- Personalized coaching on your feedback challenges -- Custom tools and strategies to apply directly in your role
Assignment, Tools and Development plans - You'll be well equipped and guided to improve your feedback skills
We go beyond feedback - introducing lesson on building Feedback Culture and achiving stronger organisational impact. Our goal is to help leaders build a culture where honest conversations drive real growth, not fear.
Feedback isn’t just about conversations - it’s about results. That’s why we’ve built the CFAR metric and a set of pillar activities that connect feedback directly to business outcomes like collaboration, efficiency, and customer satisfaction. Real tools, real metrics, real change. This course isn’t just about learning how to give feedback - it’s about measuring the impact of your leadership.
You’ve got the skills - now let’s put them to work. We’re giving you a step-by-step Leadership Development Plan to help you: Apply feedback models -- Run collaboration initiatives -- Measure your impact with real metrics. The most detailed development plan you have seen 😊
Vladimir Benic
This course is designed for new and experienced managers, team leaders, and professionals who want to improve how they give and receive feedback, build stronger teams, and create a feedback-driven culture that supports performance and growth.
You can complete the course in about 8-10 hours total if you engage with all the assignments, but it's self-paced, so you can start, pause, and return anytime that works for you.
Video lessons with practical examples + Downloadable worksheets and tools + Real business conversation scenarios + Quizzes + Some really amazing research backed content :)
That’s exactly why this course exists! 😊 The course will guide you step-by-step, help you practice real conversations, and give you tools to feel confident in giving constructive and motivating feedback.
Yes, the course platform is mobile-friendly. You can learn on your computer, tablet, or phone—anywhere, anytime.
Yes! You can reach out via email or use the course discussion board. I also offer 90 min live Q&A session for students to dive deeper into specific challenges.
This course is focused on practical, real-world tools. You’ll learn how to apply feedback models immediately in your work and see improvements in communication and team performance.
Not at all. The course is designed for both new and experienced managers, or anyone interested to improve their impact at work with content that adapts to different levels of experience.
Yes, please reach out via [email protected] to get discounts for more licences or business invoice.